Race Communications is the leading fiber Internet provider in California.
Once your service area has been released and you’ve submitted your order, what’s next?
We know each community has its own personality and process to Get Gigafied. Race specializes in bringing fiber directly to the home or business, giving you a dedicated symmetric connection at speeds of up to 10 Gbps (10,000 Mbps). Some of our service areas require just a few extra steps before we can Gigafy your world. The following Need-To-Know section will explain the process from order to final installation.
Need To Know
When placing an order with Race, we determine if your home is eligible for aerial or underground installation. If your home hasn’t been previously determined as aerial or underground, a site survey will be scheduled to gather information about your property to help us determine access and locate any potential obstacles.
- A construction engineer will survey your
property to determine the drop type.
- Your home will be marked as an
aerial or underground installation.
Aerial drops are when the Fiber to the Premises (FTTP) installation is done using the existing pole infrastructure in the area.
- Aerial drops are usually done within 7-10 business days after your order is placed. For recently released areas, the wait may be longer.
- No installation costs.
Underground installation means that your fiber optic cable can be installed using a direct burial process. We’ll dig a trench and lay the fiber optic cables down inside.
- Please mark your sprinkler system or any other obstacles that may be buried in your yard. This helps ensure that no damage occurs during installations.
Want to see specifications?
Download our specifications sheet.