How Race Communications is Changing Internet Service in California (Real Stories)
In communities all over California, people are discovering how Race Communications delivers more than just fast internet. Founded in 1994, Race Communications started as a small company with a clear mission: to bring high-speed fiber internet to places other providers ignore.
From the start, we’ve done things differently – no gimmicks, frustrating contracts, or surprise price hikes. Just honest, reliable service delivered by people who understand the needs of their community. For 30 years, we’ve been connecting families, workers, gamers, and learners alike.
Race is the provider you can count on. Take it from our happy customers who’ve experienced the Race difference firsthand.
A Local Provider with Deep Community Ties
Choosing Race Communications means more than just signing up for an internet plan; it’s about partnering with a company woven into the fabric of your community.
For example, one customer mentioned:
“I see the staff around town, and it’s heartwarming knowing this company engages with the community.”
This reflects the deep connections Race has built over the years. Their employees are neighbors, not strangers.
Customers feel the difference and often pass on their experiences to others.
“I’ve recommended Race to several people, and they thank me for the recommendation. Some were sad that Race wasn’t in their area.”
But don’t worry, we are working hard to bring Race to new communities every year, while also supporting local projects and initiatives making a positive impact.
Reliable & Stable Connections Even in Unpredictable Weather
Fiber is resilient, unlike traditional cable or satellite connections that can falter under the weight of snow, rain, or congestion. It delivers data at the speed of light through wires that aren’t vulnerable to interference from weather or heavy usage. It’s the backbone of Race Communications’ service, so customers can count on a stable connection, no matter what’s happening outside.
Race customers stay connected even in regions where weather patterns are unpredictable, and power lines go down. And when something does happen, the Race team responds quickly, getting people back online without the headaches that often come with larger providers.
It’s this kind of consistency that another customer has come to rely on over the years:
“Absolutely rock-solid fast Internet with Race fiber during the past four years. ZERO outages.”
In areas where outages are all too common, the ability to trust that your internet will work when you need it most is rare and valuable.
Speeds Up to 10 Gbps for Fast Downloads & Smooth Gaming
When it comes to internet speed, Race Communications stands out. With speeds up to 10Gbps, Race offers some of the fastest residential internet available in the United States.
For gamers, that speed makes a difference. One customer, a competitive gamer, credits Race’s fiber network for their low latency and performance:
“I play COD and my average ping is 15—that’s pro gamer status! I’ve never had any problems with my internet.”
And for those frequently downloading large files, the difference is clear:
“Downloading games and large files takes just minutes compared to tens of minutes with my previous ISP.”
With Race, waiting for content to load or files to transfer becomes a thing of the past.
Customer Care That Goes the Extra Mile
Customer service can make or break your experience with an internet provider. At Race Communications, we treat every customer with care and attention.
One customer in Ridgecrest, CA shared how Race Communications provides a reliable, high-speed internet connection without throttling or dropped service.
“We’ve been with Race since 2023, and our experience has been terrific. Email support is great, and their online help center answers most common questions you’d call in for.”
The customer appreciates Race’s transparency during maintenance, noting:
“If they do any maintenance (either emergency or routine), we get emails notifying the time, duration, and completion status. Also, check out their Instagram/Facebook pages, they are a joy to follow.”
Another customer was impressed by Race’s responsiveness, sharing:
“Although I called after hours, I left a message, and Alex called me back the next morning. Glad for the quick call back.”
That prompt follow-up demonstrates how Race cares for its customers, whether you reach out during a busy day or after hours. We’ll always hear you; you can count on someone getting back to you as quickly as possible.
Fast, Free Installations – No Matter the Job
Getting reliable internet set up can be a hassle, but Race Communications makes it easy. One customer, who initially expected slow and expensive internet in their rural area, shared:
“Luckily, my cousin told me about Race. They brought in heavy equipment to connect the cables underground without charging me a dime. All I pay is $38 a month for internet that powers my whole house (TVs, multiple ring cameras, computers, etc.) without being slow, and I pay for the lowest option available. Highly recommend.”
Race excels at taking care of the details. Whether your installation requires extra work or adjustments, Race handles it efficiently.
“The technicians came out in a timely manner, were very polite, and even though it turned into a longer job than expected, they got us connected that same day.”
Even for larger jobs, like underground cabling, Race gets it done without surprise costs. The focus is always on connecting you quickly, reliably, and without hidden fees.
No Surprises, Just Fair Pricing
You know how it goes: you sign up for internet service, and every year, like clockwork, your bill creeps up a little higher. It’s frustrating, and it feels like you’re paying more for the same (or even worse) service. That’s not the case with Race Communications.
Customers know exactly what they’re paying for, and they appreciate the honesty. One customer shared,
“Race’s price for internet service is unbeatable. They haven’t increased my rates in years, and there are no hidden fees.”
It’s rare to find an internet provider that doesn’t hit you with surprise fees or sudden price hikes after a year or two. With Race, what you see is what you get.
Another customer was thrilled with the value Race provided:
“I’m paying less now for 1Gbps than I was with Mediacom for 20% of the speed.”
Think about that – paying less for a service that’s faster and more reliable. It’s a refreshing change from the typical internet providers, where you often end up paying more for less.
Another customer said:
“The most important reason for my satisfaction is that Race has not increased my rates, which is a rarity in today’s economy.”
You know that with Race, you’re not going to be surprised by a higher bill a few months down the line. There are no contracts to lock you in, no data caps to worry about, and no confusing fine print.
See how we compare:
Big Speeds in Small Towns
Living in a rural area shouldn’t mean settling for subpar internet. Race Communications is committed to changing that by bringing state-of-the-art fiber technology to places that larger ISPs often overlook. Race provides the same cutting-edge fiber network to rural communities as it does in urban areas, ensuring everyone, no matter where they live, has access to fast, reliable internet that’s built for the future.
One customer shared their relief after moving to the mountains of Tehachapi:
“We were concerned about finding good internet service that wasn’t satellite, but we found Race. The customer service has been outstanding—they came out in a timely manner, were very polite, and even though it was supposed to be a ‘simple’ install, it turned into a longer job for them. They handled it with no stress, and we had super-fast internet the same day! It’s better than our former provider, and I’m so happy there is this kind of service in these rural areas.”
Another customer, who also moved to Tehachapi from Orange County, praised Race for easing their work-from-home concerns:
“I was very concerned about our internet connection since I work about 70% of the time from home, producing corporate communications, videos, and photography. Our internet speed and reliability is incredible here with Race. Our upload speed is miles better than our previous Cox service. I feel thankful every day I turn on the computer.”
Race is closing the digital divide by expanding its fiber network to these underserved areas and making fiber internet available everywhere.
When Life Happens, We Respond
When something goes wrong with your internet, your provider should be there to help, fast.
One customer shared their experience after a windstorm knocked down a massive branch onto the fiber optic line near their home in Tehachapi:
“I called Race Communications about 9:00 a.m. stating what had happened, and by 11:00 a.m. the same day, a crew was restringing the fiber optic cable. Within an hour, my internet service was renewed. Thank you to everyone at Race Communications, from the Service Call Center to the technicians who came out and resolved the problem.”
Another customer echoed this sentiment, praising Race’s quick response times whenever issues arise.
“Any time I’ve had a problem with internet connectivity (extremely rare), my phone calls were answered quickly, or I was put on a call-back queue. I’ve never waited more than 15 minutes for the call-back. Friendly and smart folks at Race always fixed my problem.”
Even when life throws unexpected challenges, Race is there to help. One long-term customer shared how their service was restored after an unusual incident:
“I’ve been with Race for the past seven years at least and will never change. They have the best service and speed by far. The only problem we’ve ever had is our dog ate the cable once, and it had to get replaced, which they did very quickly.”
No matter the situation, you’ll always have the help you need to stay connected. Whether it’s a major storm or a small mishap, Race is committed to getting you back online quickly and efficiently.
Check Availability at Race Communications
At Race Communications, we believe that everyone deserves fast, reliable, and fairly priced internet. Whether in a bustling city or a quiet rural area, you’ll get the best internet service without hidden fees, surprise rate hikes, or frustrating downtime. Our customers’ satisfaction is our top priority, and we’re proud to make a difference in their daily lives.
If you’re ready for an internet provider that puts you first, check your availability on our website today. See how Race can enhance your connection to the world with speed, reliability, and exceptional service tailored to your needs.