nintendo switch wont connect to the internet

10 Solutions for When Your Nintendo Switch Won’t Connect to Internet

As an Internet Service Provider (ISP), we understand the frustration when your Nintendo Switch won’t connect to the Internet. Whether you’re looking to explore the vast world of The Legend of Zelda: Breath of the Wild, race in Mario Kart 8 Deluxe, or build your dream island in Animal Crossing: New Horizons, a stable internet connection is critical.  

In this comprehensive guide, we’ll explore ten practical solutions to the common problem of a Nintendo Switch not connecting to the Internet. 

From basic troubleshooting steps to more advanced techniques, we’ve got you covered. So, let’s get your Nintendo Switch connected and your gaming experience as enjoyable as possible.   

Why Your Nintendo Switch Won’t Connect to the Internet

Let’s explore some common reasons why your console might have trouble connecting to the Internet and offer practical solutions to get you back in the game.  

Extended Sleep Mode Impact

Did you know leaving your Nintendo Switch in sleep mode for too long can affect its internet connection? Think of it like your device needing a morning coffee to kickstart its day.  

If you’ve been facing connection issues, try this simple fix: restart your console. This way, you can clear any minor glitches. 

WiFi Connection Challenges

Several factors can influence the strength and stability of your Nintendo Switch’s WiFi connection. These include:  

  • Distance from router. The closer your console is to the WiFi router, the stronger the connection. If possible, reduce the distance or remove any physical barriers that might be in the way.  
  • Physical obstructions. Walls, furniture, and other materials can weaken WiFi signals. Consider rearranging your setup for a clearer signal path.  
  • Network security settings. Advanced security settings on your router can sometimes interfere with your console’s ability to connect.   
Network Congestion

A crowded network can significantly slow your internet speed, affecting your Nintendo Switch’s connection. Luckily, some routers allow you to prioritize bandwidth for specific devices.   

Additionally, you can limit the usage of other devices. You can do this with the Internet Service Provider’s mobile app, for example. Temporarily disconnecting other devices can free up resources for your console.  

Outdated Firmware

Keeping the console’s firmware updated is essential for seamless internet connectivity. Outdated firmware can lead to compatibility issues. Regular updates ensure your Switch communicates effectively with your network.  

Hardware Issues

The root cause of connectivity problems can also be the hardware. Nintendo hardware problems could range from malfunctioning routers or LAN adapters to microSD card issues.   

Therefore, regular checks and maintenance of your hardware can save you from unexpected gaming disruptions.  

Nintendo Switch Won’t Connect to the Internet: 10 Solutions

1. Check Your Internet Connection

Before we point fingers at your Nintendo Switch, let’s ensure the problem isn’t with your WiFi network. Grab another device (your smartphone or laptop) and see if it can connect to the WiFi. If you’re also having trouble with other devices, it’s likely an issue with your network.   

In this case, try rebooting your router – unplug it, wait for about 30 seconds, and plug it back in. If the problem persists, you’ll need to call your ISP to check if there are any internet outages in your area.   

2. Restart Your Nintendo Switch

When other devices successfully connect to WiFi, but your Nintendo Switch won’t connect to the Internet, the issue likely lies within the console itself.   

First, completely shut down your Nintendo Switch. By that, we don’t mean putting it into sleep mode; you need a full power-off.   

Locate the Power button on the top of your Nintendo Switch console, next to the volume controls. Press and hold the Power button for about 5 seconds. This action will bring up the Power Options menu on your screen. On the touchscreen, you’ll see a few options. Use the touchscreen or the Joy-Con controllers to select “Power Options.”   

In the Power Options menu, you will see “Turn Off” as one of the choices. Select this option to shut down your Nintendo Switch completely.  

Then, wait for a minute and turn it back on. Try this step several times before moving on to the next.  

3. Reduce Signal Interference

Wireless signals can be unreliable. They don’t like thick walls, large metal objects, or electronic interference from devices like microwaves or cordless phones. So, bring your Nintendo Switch closer to your WiFi router. This way, you’ll determine if signal interference is the problem. A stronger signal often means a more reliable connection

4. Update Nintendo Switch Firmware  

An outdated system could be the root of your connectivity woes. Head to ‘System Settings’ on your Nintendo Switch, scroll down to ‘System Update,’ and let your console check for any available updates. Installing the latest firmware can often resolve hidden network bugs, as discussed in our troubleshooting guide for PS5 

5. Modify Router Security Settings

The Nintendo Switch has its preferences when it comes to router security protocols. It works best with WEP, WPA-PSK(AES), or WPA2-PSK(AES). You’ll need to access your router’s settings to check or change its security type.   

You can do this through a web browser using your router’s IP address. Once logged in, navigate to the WiFi security settings and ensure it’s set to one of the Switch-compatible types. If you need clarification on this step, a quick online search with your router’s model number should bring up a guide, or you can check the manual.  

6. Modify Nintendo DNS Settings

Changing the DNS settings is one of the best solutions when your Nintendo Switch won’t connect to the Internet. By switching to a more efficient DNS, you can also often improve the quality of your Nintendo Switch’s internet connection.

Step-by-Step Guide to Modify Nintendo Switch DNS Setting

  • On your Nintendo Switch’s home screen, select ‘System Settings.’   
  • In the System Settings, find and select ‘Internet,’ then ‘Internet Settings.’   
  • From your list of networks, pick the one you connect to. 
  • After selecting your network, choose ‘Change Settings.’ Scroll down to ‘DNS Settings’ and alter it from ‘Automatic’ to ‘Manual.’   
  • Enter New DNS Addresses. For a boost in speed and stability, use Google’s DNS: Primary DNS – and Secondary DNS –   
  • Alternatively, Cloudflare’s DNS is also a great choice: Primary DNS – and Secondary DNS – 

7. Check Router Compatibility

Not all routers work equally well with the Nintendo Switch, so you must check your router model online to see if they’re compatible. Nintendo is compatible with the following wireless modes: 802.11b, 802.11g, 802.11n, or 802.11ac.   

These technical standards indicate that your router speaks the same ‘language’ as your Nintendo Switch. If you suspect your router isn’t compatible, try using a different one. Notice any changes? If your connection improves, it might be time to upgrade your router

8. Enable UPnP Setting

UPnP allows devices like your Nintendo Switch to find and communicate with your WiFi network. This can be particularly useful if your console struggles to connect in an environment where other devices connect without trouble

Steps to Enable UPnP for Nintendo

  • Access your router settings. You’ll need to log into your WiFi router’s settings through a web browser. This means typing in the router’s IP address.  
  • Locate UPnP settings. Once logged in, look for the UPnP settings. Look for sections like ‘Network settings’ or ‘Advanced settings.’  
  • Enable UPnP. Turn on UPnP and save the changes. This simple toggle can significantly improve how your Nintendo Switch interacts with your WiFi network, potentially resolving connectivity issues.  

Enabling UPnP has helped many users fix their Nintendo Switch’s internet connection. By making this adjustment, you’re aligning your network for better device compatibility and smoother online experiences.  

9. Switch to a Wired Connection (LAN Cable

If your Nintendo Switch won’t connect to the Internet, another solution is to switch to a wired connection using a LAN cable.

For the regular Nintendo Switch, the LAN cable connects to the dock and not directly to the handheld console. You’ll need the Nintendo Switch Wired Internet LAN Adapter for this setup.  

However, if you have the newer Switch OLED model, its dock has a built-in LAN port, making it easier to establish a wired connection.   

nintendo switch wont connect to internet

10. Choose the Right WiFi Frequency

In modern routers, you’ll often encounter the terms 2.4 GHz and 5 GHz – the dual-band frequencies that can make or break your gaming session.

Your Nintendo Switch needs to adapt to different WiFi environments. Whether it’s your home setup or a friend’s, switching between 2.4 GHz and 5 GHz networks can sometimes confuse your console – especially if it doesn’t switch back to the optimal frequency after hopping between different networks

Network Address Translation (NAT) is crucial in how your Nintendo Switch interacts with your WiFi’s frequency. A mismatch in NAT type and WiFi frequency can be the hidden culprit behind connectivity issues

How to set up your Nintendo Switch to 5 Ghz or 2.4Ghz frequency?

The process of manually setting your Nintendo Switch to a specific WiFi frequency is something that you typically manage through your router settings, not directly on the Nintendo Switch.

  • Open a web browser and enter your router’s IP address, usually or  
  • Use the username and password for your router, which are often the default settings provided by the manufacturer.  
  • In your router’s interface, look for a section labeled ‘Wireless Settings’ or ‘WiFi Setup.’  
  • Set up distinct wi-fSSIDs for the 2.4 GHz and 5 GHz bands in your router’s WiFi settings.  
  • Ensure your chosen frequency band, 2.4 GHz or 5 GHz, is enabled on your router.  
  • Go to ‘System Settings’ on your Nintendo Switch from the home screen.  
  • Select ‘Internet’ and then ‘Internet Settings’ on your Switch.  
  • Choose the SSID corresponding to your preferred frequency and enter the password to connect.  

Nintendo Switch Won’t Connect to the Internet: Final Thoughts

And there you have it – a complete guide to troubleshooting your Nintendo Switch. Whether it’s a simple restart, tweaking your router settings, or adjusting those DNS configurations, there’s almost always a solution to reconnect your Nintendo Switch to the Internet again.

So go ahead, try these tips, and get ready to jump back into your favorite games with confidence. With your internet issues resolved, you can dive back into playing Super Mario Bros. Wonder without any frustrating interruptions. Happy gaming!